Security and Privacy Policy.

Kordon is a registered trademark of Bayer CropScience Pty Ltd.

Commitment

Bayer CropScience Pty Limited ABN 87 000 226 022 (BCS) and our related entities recognise that privacy is very important to people. BCS has adopted this Privacy Policy as we value our customers and users and recognise their right to keep personal information private. This Privacy Policy covers BCS’ treatment of personally identifiable information that we collect or hold. Like many other organisations, BCS must comply with the Privacy Act in dealing with Personal Information.

Personal Information

Personal Information means information or opinions about an individual whose identity is apparent or can reasonably be ascertained from the information.

Collection of Personal Information

We may collect general information about you, such as your name, address and contact details during the course of doing business with you. We may request other specific information from you relating to the goods or services you wish to obtain. BCS also collects Personal Information through other means including feedback forms, subscription forms, contests and promotions.

Personal Information gathered by BCS will only be: -

• collected by lawful and fair means;
• used for lawful purposes and in accordance with this Privacy Policy;
• collected with the individual’s consent or acquiescence;
• Where practicable, the purpose for which we collect Personal Information will be made clear at the time of collection.

Information gathered may also be used to assist us to make our sites, services and products more valuable to our customers and users.

Use and disclosure

BCS will use any Personal Information provided for the purposes set out in this Privacy Policy or for any purpose disclosed at the time of collection, and for directly related purposes. We will not use Personal Information for any other purpose, without first seeking your consent, except where legally permitted.

BCS will not sell, trade, give or rent any Personal Information obtained from you to persons or entities outside our organisation, except when we: -

• have your consent to share the information;
• must share your information in order to provide the product or service requested, such as to third parties that work on behalf of BCS to provide a product or service: for example mailing houses who handle BCS mail campaigns;
• Personal Information may be used and shared by different parts of BCS and with other entities in the Bayer group to enable the development and marketing of other products and services that will enhance our relationship with customers. BCS may also use your Personal Information or data for the purpose of direct marketing. Where required and practicable to do so, we will obtain your prior consent. If we have not obtained your consent, we will provide an express opportunity for you to decline receiving any further marketing communications from BCS;
• when BCS is required or authorised by or under law to disclose the information;
  
• when reasonably necessary to protect or enforce BCS' legal rights or interests or to defend any claims made against BCS by any person.

Security

BCS will take reasonable steps to keep secure any Personal Information which we hold and to keep this information accurate and up to date. Personal Information is stored in a secure server that is protected in secure facilities.

Anonymity

Where practicable, BCS will provide customers and users the opportunity to remain anonymous when dealing with us (Please note the section about "Cookies" below).

BCS Website

Users can generally visit the BCS website without revealing who they are or other Personal Information. BCS will not collect any Personal Information about users except when they knowingly provide it.

The BCS web-server collects the following type of information from each visitor to the website: -

• the number of users who visit the website;
• the date and time of visits;
• the number of pages viewed; and
• traffic patterns.

This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. This data is used to evaluate the website performance and to improve the content displayed.

Cookies

We use "cookies" as a part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective Web Site.

A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on Web Sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Cookies are used on this BCS website:

• to reduce the need for members to re-enter their membership no. and password during visits to the BCS website;
• for security purposes; and
• to store information pertinent to the current session.
  

The "Secure Section" of this BCS Web Site operates by using this type of cookie.

Accordingly, if you wish to make full use of the Secure Section of this Web Site, it is required that you accept cookies. If your browser is configured to reject all cookies you will be unable to use secure services on this BCS Web Site that require cookies in order to participate. Those services include (but are not limited to):

Verisign Hosted Payment;
The "Secure Section"

You may still be able to use some information-only pages even if you do not accept cookies.

Data security

We use industry standard encryption technologies when transferring and receiving consumer data exchanged with our web site. Our e-commerce system keeps user information secure via Secure Sockets Layer technology (Thawte 128-bit SSL Key) to protect against loss, misuse or alteration of information that we have collected from you from our website. SSL is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers.

Our staff are trained to treat member and customer information with the utmost confidentiality.

We take reasonable steps to protect personal information from misuse and loss, unauthorised access, modification or disclosure.

When personal information is no longer required, reasonable steps are taken to destroy or permanently de-identify the information.

Websites linked to this BCS website are not under the control of BCS. BCS is not responsible for the conduct of websites linked to our website and recommends that prior to disclosing personal information on other websites that the terms and conditions of use and privacy policies are examined.

Access and Correction

Should you wish to review or make any corrections to your Personal Information, you can do so by contacting our Customer Service Department at the address below. A copy of personal information will be sent within 10 working days unless we are legally authorised to refuse your request. If we refuse your request to access or amend your Personal Information, we will provide you with a reason for our decision and, in the case of amendment, we will note with your Personal Information that you have disputed its accuracy.

Changes to this Privacy Statement

BCS may amend its privacy statement from time to time by posting the amended version on our website at www.kordontmb.com.au. We suggest that you visit our website regularly to keep up to date with any changes.

Contact Details

If you would like any further information, or have any queries, problems or complaints relating to this BCS Privacy Policy or our information handling practices in general, please contact our Privacy Officer at kordontmb@kordontmb.com.au or on telephone 1800 634 913 , fax 03 9248 6802 or at 391-393 Tooronga Road East Hawthorn Vic 3123.

Secure Section

This Section of the Site is for the purpose of the creation and purchasing of Warranty and Site Installation Compliance Certification Documents.

All monetary transactions are in Australian Dollars (AUD) and include GST unless otherwise stated.

Upon payment the purchased documents will be made immediately available for printing and download.

All data is encrypted as per the Data Security clause outlined above.

Payment is hosted by Verisign Hosted Payment. Credit card information is not accessable to BCS nor is is stored on any of BCS' web servers.

For more information about Verisign and to review their Privacy and Security Policy please visit their website.

Refunds are available and will be dealt with on a case by case basis. For refunds enquiries please contact the Customer Service Department on 1800 634 913

Acceptance and Changes to Security and Privacy Statement

By using this BCS website, you acknowledge and accept that your use of the BCS Web Site indicates your acceptance of this BCS Web Site Privacy and Security Policy.

This is the current Privacy and Security Policy. It replaces any other Privacy and Security Policy for this BCS Web Site published on the BCS Web Site to date. BCS may at any time vary the Privacy and Security Policy by publishing the varied Privacy and Security Policy on the BCS Web Site. You accept that by doing this, BCS has provided you with sufficient notice of the variation.

Date of Publication - 10 February 2002 - Version 1